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U.S. Marshals Service

Freedom of Information/Privacy Act

Employee Assistance Program Records


Department/Agency Name: U.S. Department of Justice
Major Organization Subdivision: United States Marshals Service (USMS)
Minor Organization Subdivision: Human Resources Division
Name of Unit: Health and Safety Team
Address: CS-3, U.S. Marshals Service Headquarters
City: Washington
State: DC
Zip Code: 20530-1000

Telephone: (202) 307-9817
FAX: (703) 557-9702

ABSTRACT: The EAP system consists of records maintained by the USMS Employee Assistance Office which assist in managing and monitoring employee referrals and participation in the EAP program, records maintained by the independent health service organization (IHSO) contracted by the USMS which relate to the professional counseling, treatment and/or rehabilitation services provided by the IHSO, and records maintained by specialized service providers (SSP's) which relate to services beyond those provided for by the USMS contract with the IHSO.
PURPOSE: The EAP assists the employee in obtaining necessary help in handling personal problems affecting job performance, and to provide emotional support and assistance during periods of crises, including those arising from traumatic work-related incidents. EAP records document program participation and efforts to counsel the employee, and may be used to monitor compliance with abeyance and back-to-work agreements made to mitigate adverse actions based upon treatment.

ACCESS CONSTRAINTS: Access to USMS EAP records is restricted to designated USMS EAP personnel and access to IHSO records is restricted to a designated member of the IHSO, except as otherwise permitted by law or with the written consent of the individual. Records are maintained in locked safes and entry to USMS headquarters is restricted by 24-hour guard service to employees with official and electronic identification.

USE CONSTRAINTS: Users of EAP records are restricted to only those privileges necessary to perform assigned tasks.

AGENCY PROGRAMS: These files support the EAP program established to ensure that USMS employees maintain optimum health and well-being required for effective job performance.

SOURCES OF DATA: Information is obtained from the employee, USMS EAP personnel, the IHSO, the SSP, the USMS Human Resources Division, and the employee's supervisor. Records may also be generated by the staff of the Drug-free Workplace Program and the Medical Review Officer.




FOIA Contact



FOIA/PA Officer
Office of General Counsel
Department of Justice
U.S. Marshals Service
Washington, DC 20530-1000 (202) 307-9054

Upon request, the agency's electronic Reading Room may be accessed through a computer located at USMS headquarters in Arlington, Virginia. Please call (202) 307-9054 to make arrangements. is an official site of the U.S. Federal Government, U.S. Department of Justice