The U.S. Marshals Service is committed to making our information and communication technologies (ICT), including our web pages, accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act of 1973, as amended.
Under Section 508, we are required to provide individuals with disabilities access to electronic and information technology and data comparable to those who do not have disabilities, unless an undue burden would be imposed on us. To meet this commitment, our website is designed to meet or exceed the Web Content Accessibility Guidelines (WCAG) version 2.0, Level A and Level AA criteria.
Accessible Electronics and Information Technology (Department of Justice Order 0902)
To contact the U.S. Marshals Service IT Accessibility Program Manager, please contact Mr. James Brown at USMS.AccessibilityQs@usdoj.gov.
Reporting Accessibility Problems with the U.S. Marshals Service's Website
If you have a disability and the format of any material on our web pages interferes with your ability to access the information, please contact the U.S. Marshals Service at usms.accessibilityqs@usdoj.gov. To enable us to respond in a manner most helpful to you, please indicate the nature of the accessibility problem, the web address of the requested material, your preferred format in which you want to receive the material (electronic format (ASCII, etc.), standard print, large print, etc.), and your contact information.
To File an Accessibility Complaint
Please contact the Equal Employment Opportunity Office at (703) 740-8500 or email EEO.BOX@usdoj.gov.
Section 508 complaints must be submitted within 180 days of the access issue. Include your contact information: name, mailing address, phone number and email address. Also include a description of the specific ICT, location (URL), and what technology, if any, you used to access the U.S. Marshals Service’s ICT (such as the hardware, browser, operating system, and/or specific assistive technology product used). Please have detailed information describing the issue and note the dates and times access was attempted or when the issue became apparent.
The Architectural Barriers Act of 1968 (ABA)
All USMS facilities are leased through the U.S. General Services Administration (GSA).
GSA is committed to implementing the Architectural Barriers Act of 1968 (ABA).
The ABA was enacted by Congress in 1968 requires accessibility in all Federal Government owned and leased buildings and facilities, and also, buildings and facilities constructed, altered or leased with certain Federal grants and loans.
The ABA standards and guidance is governed the U.S. Access Board.
It is GSA’s policy to make all Federal buildings accessible for persons with disabilities in accordance with guidance set by the U.S. Access Board.
Information about the U.S. Access Board can be found at: https://www.access-board.gov/about/
To File an ABA Complaint:
1. Online ABA Complaint Form recommended can be found here: https://access-board.my.site.com/s/
2. E-mail: enforce@access-board.gov
3. Fax: 202-272-0081
4. Mail: U.S. Access Board, 1331 F Street, NW, Suite 1000, Washington, DC 20004
Complaints cannot be filed by phone, but if you are unable to file online or by e-mail due to a disability, call 202-272-0050 (voice).
Reasonable Accommodations
Executive Order 13164 directs all federal agencies to establish procedures to facilitate the provision of reasonable accommodations for employees and job applicants with disabilities. Pursuant to this Executive Order and our continuing obligations under the Rehabilitation Act of 1973, the Department has established policies and instructions to provide reasonable accommodation. Learn More
Telecommunications Relay Service
TTY/ASCII/TDD: 800-877-8339
Updated April 04, 2024