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E-Share Payments
Q: Why has there
been a conversion from paper checks to electronic payments?
A : Equitable sharing with state and local law enforcement agencies will
now take place electronically in order to comply with the Debt
Collection Improvement Act of 1996 which states that Federal agencies
must use 21st century business practices i.e. EFT payments.
Q: Could my agency
continue to receive paper checks?
A: All state and local agencies have been transitioned to EFT therefore
from this point forward all payments will be made electronically.
Federal agencies will continue to receive paper checks until their
transition to EFT has been completed.
Q: When will we
start to receive E-Share payments?
A: Your agency will begin receiving payments through EFT once your ACH
form has been submitted and processed.
Q: How will I
receive an EFT Payment?
A: Payments will be deposited into your agencies bank account
electronically. There will be a separate wire transfer payment for each
asset being shared.
Q: How do I know an E-Share payment was made?
A: You will receive an email notification 5-7 business days after a
payment has been deposited to your bank account.
Q: Will I receive
notification that a payment is pending?
A: No. Due to current system constraints we are only able to notify you
of payments after they have been processed. Unfortunately this means you
will receive the notification after the payment has been deposited to
your account.
Q: What should I do
if I don't receive an email notification for a payment?
A: If its been more than 7 business days since you received a payment
and you have not received the email notification you should verify that
your firewall allows bulk emails with the extension "usdoj.gov".
Q: What happens
when I receive a payment but I can't identify the asset to which it
applies?
A: If the email notification you received 5-7 business days after the
payment does not provide enough information to identify the asset to
which the payment applies please contact your local USMS district
office.
Q: What do I do if
the E-Share deposit is not the amount I was expecting?
A: If you have questions concerning the amount of your payment please
contact your local USMS district office.
Q: How do I set up
a new state or local law enforcement agency to receive E-Share payments?
A: Please contact the E-SHARE helpdesk at
e.share.help@usdoj.gov or
call 202.307.9205. The state or local law enforcement agency must fill
out an ACH form USM-391, and submit it.
Q: What happens if I do not have a check to
present?
A: Please email the E-Share helpdesk for a presentation check template.
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